Shipping Policies

Once your order ships, you will receive a tracking number so you can follow its delivery. Please double-check your shipping address at checkout, as we are not responsible for delays caused by incorrect or incomplete information.

All orders are shipped via USPS Ground Shipping at a flat rate of $20. We offer freeshipping for orders over $120. Orders placed before 5:00 PM will ship the same day. Orders placed after 5:00 PM, as well as orders placed on weekends or holidays, will be shipped on the next business day.

We continue to absorb a portion of the increased shipping costs; however, packing materials such as gel packs, dry ice, and insulation are not included. As a small business, we truly appreciate your understanding.

Thank you for your patience, kindness, and support. We’re grateful to have you with us.

Sieu Xot Team